SymptoraQuestions & answers
The short version of how Symptora works: what it does, what it costs, and what happens to your data.
The basics
Is Symptora free?
Tracking your own symptoms is free: logging, Apple Health, the calendar, trends, reminders, up to five custom symptoms, and exporting your raw data as CSV or JSON. No account, no subscription. The extras are part of Symptora+, a one-time unlock.
What is Symptora+ and what does it cost?
Symptora+ is a one-time purchase, not a subscription. It unlocks tracking more than one person, photo attachments, Visit Prep, tracking milestones, unlimited custom symptoms, a doctor-ready PDF, and premium themes and app icons. Pricing shows on the App Store, and you can restore your unlock on any of your devices.
How many custom symptoms can I add?
Five for free, unlimited with Symptora+. Custom symptoms you already created are always kept; only creating new ones beyond the free five asks for the unlock.
Do I need an account?
No. There isn’t one to make — no sign-up, no password, nothing registered with any third party. You open the app and start.
Is it available yet?
Yes, Symptora is live on the App Store — download it here.
What do I need to run it?
An iPhone or iPad on iOS or iPadOS 26.
Is there an iPad version?
Yes. Symptora is one universal app that runs natively on both iPhone and iPad, and the iPad version uses the bigger screen rather than stretching up the phone layout. A single download covers both, and since Symptora+ is tied to your Apple ID, unlocking it once applies to all your devices.
What languages does it support?
Six: English, Spanish, Japanese, Italian, French, and German, with accurate medical terminology. An in-app picker lets you choose the app’s language independently of your device.
Your privacy & data
Where is my data stored?
On your iPhone. There are no Symptora servers and nothing is uploaded, so your history never leaves your device.
Does Symptora track me or show ads?
No. There are no third-party analytics SDKs, no usage tracking, and no ads.
What happens if I delete the app?
The symptoms you logged to Apple Health stay in Apple Health — that’s the point of writing natively, and it means your history outlives the app. Symptora’s own extras (notes, photos, custom symptom lists) live only on-device inside the app, so they’re removed with it; export your data as CSV or JSON first if you want a copy. If you reinstall later, Symptora reads your symptom history back from Apple Health.
Can I lock the app?
Yes. You can require Face ID or a passcode to open Symptora, so your log stays yours even if someone else is holding your phone.
Does it sync across my devices or back up to the cloud?
Today your data lives only on the device; the lack of cloud sync is part of what keeps it private. Your free CSV / JSON export is your backup. We may add optional sync through your own iCloud later, and it would never involve a Symptora account or server.
Apple Health
Do I have to use Apple Health?
No, it’s optional; the app works without it. If you do connect it, Symptora logs to the symptoms already built into HealthKit, on Apple’s own severity scale.
What does Symptora do with my Apple Health data?
Only what you allow, and only on your device. It reads and writes the symptom data you authorize; nothing is sent anywhere. You can review or revoke access anytime in Settings → Health.
Tracking
Can I track symptoms that aren’t in Apple’s list?
Yes. Add your own custom symptoms, edit them, and delete them whenever you like — five for free, unlimited with Symptora+.
What severity scale does Symptora use?
Apple Health’s own native scale: not present, mild, moderate, severe, and unbearable. Using Apple’s scale instead of a made-up 0–10 keeps your entries readable in the Health app and consistent with what your doctor sees.
Can I log the same symptom several times in a day?
Yes. Each entry is its own timestamped record, so log a symptom as many times as it happens — morning, afternoon, night. Quick-add captures one in two taps without making you set an exact time.
I’m logging late at night — which day does it count as?
You choose. Tap the day on the calendar you want, then add the entry there, or set the time on the entry itself, so a 1 a.m. symptom can belong to the night before if that’s where it fits.
Can I attach a photo to an entry?
Yes (Symptora+). Add a photo of a rash, swelling, a med, or a meal to any entry. Photos stay on your device (location data stripped, encrypted at rest) and appear in the doctor-ready PDF.
Can I log a symptom with Siri?
Yes, free. “Hey Siri, log a symptom in Symptora” works hands-free, as do a one-tap home-screen Shortcut, the Action Button, and Spotlight. It saves in the background using the same on-device path as quick-add, so it still mirrors to Apple Health if you’ve enabled that. Siri phrases start in English, with more languages to follow.
Can I track my period or cycle?
Yes, free. Tap the period button to log your menstrual flow, and Symptora writes it to Apple Health’s Cycle Tracking, so your period sits alongside your symptoms and stays on your device. It logs what you record; it doesn’t predict your cycle.
Does Symptora track mood, sleep, diet, or habits too?
Symptora sticks to symptoms. It works alongside Apple Health, where your sleep and activity already live, and it can log your period straight into Cycle Tracking. We’re exploring surfacing more of those Apple Health “factors” next to your symptoms.
Can it tell me what’s triggering my symptoms?
Symptora surfaces simple statistical patterns, like two symptoms that often show up on the same day, as plain observations to bring to your doctor. It does not claim to diagnose, find causes, or name “triggers”. That judgement is for you and a clinician.
Can I set reminders?
Yes: a gentle daily reminder to log how you feel. Reminders are app-wide, the same for every profile.
Can I edit or delete something I logged?
Yes. Change any field of an entry or swipe to delete, including entries Symptora wrote to Apple Health.
At the doctor
Can I share my history with my doctor?
Yes. Export your data as CSV or JSON anytime, free. You pick which symptoms to include, and your notes come along. The polished doctor-ready PDF is a Symptora+ extra.
Does Symptora diagnose or give medical advice?
No. Symptora is a tracking tool, not a medical device. It helps you keep an accurate record. Always consult a qualified clinician about your health.
Help
How do I get help?
Email support@symptora.app. Including your iOS version and what you were doing gets you an answer faster. See the Support page for more.